Buying mortgage leads can either make you rich or force
you to look for a second mortgage yourself. I used to work
for an undisclosed mortgage company and was in charge of
managing the leads. I ended up spending tons of corporate
funds testing out several lead sources. Here's what I
learned...
Free Mortgage Leads
1. Safe Search- Stay away from companies that
appear in the sponsored results of search engines. The
reason is because the sponsored results in Google, Yahoo
and etc. are pay per click and if they were a well
established company they would already appear in the
relative (organic) results. Mostly fly-by-night companies
use this method of advertisement in the mortgage lead
industry, However, Just because they do appear in the in
the top of the search engines doesn't always mean they are
good at what they do, you should still take these other
precautions before moving forward with any mortgage leads
source".
2. No lead broker, cut out the middle man and
work only with the direct sources to get mortgage leads.
Make sure they own their own call center or lead generation
websites, There's a lot of money to be made buying leads in
bulk and reselling them to many different customers, not
only that but they seemed cherry picked... skimming the
good leads off the top. Exclusive mortgage leads can almost
never be obtained using lead brokers so you will surely pay
exorbitant price in order to cover the broker's
commission.
3. Find out how it,s made, know where they get
mortgage leads. There are many different ways to generate
mortgage leads but the most common are internet lead
generation and telemarketing mortgage leads.
4. Internet mortgage leads are generated when a
borrower submits their information on a website or banner
ad. They are almost never exclusive; Furthermore, the same
borrower could have filled out their information on other
websites as well. The best way to get mortgage leads from
the internet is to build your own mortgage lead generating
website so you know for sure you are the only one that got
the lead and can call them back immediately after they
submit their application. Mortgage internet traffic is
highly competitive but this can be combated by conducting
mortgage SEO or internet marketing campaign that
only focuses on local traffic. This can be the cheapest way
to get mortgage leads.
5. Telemarketing Mortgage Leads are the higher
end of lead generation because it requires call center
infrastructure, database management and is labor intensive,
as it could take hours of cold calling just to get one or
two mortgage leads. Telemarketing mortgage leads can also
be pre-screened to fit any criteria. This ensures you don't
waste your time with borrowers that can't be helped in the
first place.
6. Not just any call center will do- Mortgage
telemarketing is by far one of the most challenging call
center processes. If you think offering travel packages and
credit cards on cold call is hard, try selling a home loan.
Most call centers simply turned our business away so it's
crucial to find one that specializes in mortgages.
7. It starts with the data; garbage
in=garbage out. One of the most important factors
of call center lead generation is the telemarketing
list. Make sure the call center is not dialing on
credit data or trigger leads. This data is only triggered
when borrowers fill out a 1003 and have their credit
pulled; therefore, you will always get mortgage leads that
are already being contacted by other call centers and
brokers. Exclusive Mortgage Leads come from
exclusive data.
8. The agents must be trained almost as loan
officers to be able to identify a potential borrower and
understand the important variables of the homeowner
criteria such as LTV, credit scores and motivations for
wanting to refinance. This being said "buyer beware" of any
telemarketing mortgage lead company promising high
volume on a short notice. It takes time to hire and train
new agents and no call center can add 50 new agents
overnight.
9. Off Shore Call Centers- Outsourcing call
centers seem to be the trend with mortgage telemarketing
and definitely a great way to keep up with the competition
"trust me; the big dogs have been doing it for years". That
being said... make sure that their overseas facilities are
owned and operated by the company you are dealing with.
This is important for two reasons. One, you must make sure
that you are dealing with an American entity that is bound
by the laws and regulations of this great country, "you
send your money to the third world and you might as well
kiss it goodbye". There are absolutely no repercussions to
get your money back and any laws they break will be imputed
to your firm. Two, they must have American staff on site to
assist in training. Remember, they are a world away and
mortgages hardly exist in the third world "so you can't
expect them to pick the process up by themselves".
10. Once you find a company you like, make sure
your campaigns "cash flow" so you can stick with them, just
as you depend on them to provide you great quality mortgage
leads they too depend on your continuing order to keep your
process running smooth so build a lasting relationship,
give good feedback and quality will normally increase.